Protect the electronics
Use an anti-static bag for exposed electronics. Do not place an unprotected circuit board directly against ordinary plastic packing.
T-Tronic Automotive | UK
Pack the unit so it arrives ready for testing.
Protect the casing, circuit board and connectors. A strong parcel and clear job information help avoid transit damage and delays at booking-in.
Service availability and price confirmed for your exact vehicle or unit.
Choose the right service
What do you need help with?
Protect the connectors
Cushion the unit on every side in a rigid box. Keep pins, plugs and projecting parts away from the outer walls.
Identify the job
Put the job reference and contact details inside. For cloning, mark the original and donor clearly and pack them separately.
A clear process
How it works
Confirm acceptance
Send the labels and symptoms first. Wait for the service and shipping arrangements to be confirmed before dispatch.
Wrap and cushion
Protect against static and movement. Use suitable cushioning and a strong outer box; the unit must not move when the parcel is gently handled.
Add the paperwork
Include contact details, job reference, vehicle identification and a concise fault description. Keep a copy and photographs of the packing.
Measure, weigh and send
Measure the closed box and weigh the complete parcel. Use the agreed tracked route and keep the tracking number.
Before you book
Keep out of the parcel
No batteries, loose screws, leaking fluids or unrelated parts. Send keys or additional vehicle modules only if requested for the agreed job. Do not power or dismantle a high-voltage component to prepare it for shipping.
Postal address
T-Tronic Automotive
23 Parkstone Avenue
Rainworth, Mansfield
NG21 0BH
United Kingdom
Postal and parts drop-off address. Contact us before posting or visiting.
Your questions answered
Should I open the ECU first?
No. Leave it assembled unless we specifically request otherwise. Tell us about any previous opening or repair attempts.
Is a padded envelope enough?
Use a rigid outer box and suitable cushioning for a module. An envelope alone does not protect connectors or the casing from compression.
What should I write on the box?
Use the confirmed delivery address and your return details. Put the job reference inside as well as on the parcel; do not rely only on the outside label.
Start with your vehicle or module details
Send clear label photos, the vehicle details and a short description of the problem. We confirm the appropriate service, price and next steps.